Among SPOT’s first customers, Faye’s has been a family-owned/woman-run operation – spanning three generations – since 1968 SPOT Business Systems, LLC, an independent software vendor (ISV) serving customers in the dry cleaning industry, recently recognized long-time customer Faye’s Laundry & Dry Cleaning’s fiftieth year in business. To help celebrate Faye’s milestone, SPOT has provided branded […]
Piece counts are down. Casual dress is everywhere. Rent, labor and utilities are up. Staff is near impossible to find. Competition is rampant. But really, it’s one of the most exciting times to own a dry cleaning business. Why? Because despite falling piece counts, rampant casual dress, impossible to find staff, abundant competition and increased […]
There is so much to this story, perhaps I’ll need to write a second part in a future issue. Connecting with your employees is similar to any other relationship we might have in our life. Often a disgruntled, unhappy – the Simon Legree type of boss – cannot connect with some employees. Many factors can […]
