I have been asked many times if I believe in asking customers if they will sign a Release Form for troublesome and risky items to be cleaned. I agree with using them and yet I disagree also. It’s a tough call. I will try to explain this call of opinion from the most expensive drycleaners […]
What would your business look like if you never lost a customer? I know you are not willingly trying to chase customers away, but it happens, even to the very best of businesses. It’s simply inevitable that some customers drift away. The typical dry cleaning business has about 5,000 customers in its point-of-sale database. Of […]
The Drycleaning & Laundry Institute invites all members to attend its events and educational sessions at Clean 2019 in New Orleans, June 20–23. Membership Meeting, June 19 The evening before the show begins, DLI Members are invited to attend the Institute’s annual membership meeting at the Hotel Monteleone at 6 p.m. This is a regular […]
