A good day for customers would be a day in which they would be greeted with a smile or at least a grin. This is always a good start because so many people in our culture (and others) seem to wait for the signal on how they will be greeted to start out their day, […]
Quarantined! Forced to self-isolate for fourteen days and watch the world go into mass panic and all I can do is sit and watch. I’m not stuck in my house by choice. Oh no! My wife and I had booked a vacation with friends over a year ago to Las Vegas. We arrived just in […]
Current Position: Wil Kelly is the Vice President and Director of Operations for My Shoe Hospital in Austin, Texas. The Company: My Shoe Hospital began its retail operation 114 years ago in Houston, Texas. The Maida family from Italy founded them. The Kelly family bought a majority stake in the business in the late 1970s. […]
