We’ve all been there… customer walks in to pick up an order. They get checked out and away they go. Systematically, simple. When they get home, they realize something’s missing. They call the store, they’re nice, there is a a genuine concern for the missing garment. Within moments and after a couple questions, you find […]
Happy New Year! And I say that with both optimism and trepidation. Trepidation because if you look at the year, you could read it as Twenty Twenty too and we all know how 2020 sucked. But I’m also extremely optimistic, as I usually am. One of the nice things about a New Year is the […]
Presenting WinterFest Conference & Getting New Customers The Drycleaning & Laundry Institute continues offering educational programs and networking opportunities. “Our goal, as always, is to give members more value than the cost of membership,” said Mary Scalco, DLI’s CEO. “Due to increases members are reporting in business, DLI will change our educational webinar schedule to […]
