With Easter Sunday right around the corner, what better way to kick off April with the 10 commandments of Customer service?! Thou shall greet the customer by namePeople love to hear their own name. It makes them feel important and helps you to remember the customers name. Which can be used for increasing customer experience […]
Month: March 2022
Sharon W. Kajiwara “MAMA” 1944-2022
Sharon W. Kajiwara “MAMA” 77, passed away on March 12, 2022 at Providence St. Jude Medical Center in Fullerton, California. Sharon was born on October 29, 1944 to Edwin Wong Aloiau and Violet Hee in Honolulu, Hawaii. After graduating in 1961 from Kalani High School in Honolulu, Hawaii. She moved to the mainland to attend […]
Firing Up Post Pandemic
Well, it’s starting to look like at long last the pandemic is waning. Let’s not get into the politics of masks, open, closed, restrictions, or any of that corrosive and divisive discussion. Let’s just focus on being professional and start making plans how to prepare our businesses for emerging into a new world. Fear is […]