As a business owner, you want your team to be fully engaged, especially regarding the customer experience. However, you will sometimes disappoint customers. You must know the areas where you drop the ball and create systems to make them right when they happen. Some companies need help to do that. In a recent encounter with […]
The summer months are upon us and with that comes the very hot temperatures inside a dry cleaning plant. As most of us know, it can be very difficult to keep up the morale in the plant when the summer months kick in. It is my hope that by the end of this article you […]
Words From The Streets Current Position: As the group sales manager for Fogo de Chão in Pasadena, California, Jimena Sirri is responsible for booking significant events and private dining. “I am proud of what I do because I get to connect with people and help them plan their special events,” said Sirri. To pay her […]
