The phone rings, the voice on the other end seems surprised, yet apprehensive. Surprised because yes, I do tend to answer my own phone, and apprehensive because I tend to ask some very pointed questions that can cause folks to become very unsettled. Now, please don’t ever let the fact that I answer my own […]
About the only thing worse than having no online presence or a bad online reputation, is falling prey to a false expert or a scammer that takes your money and makes things worse. Recently, there have been a rash of telemarketers targeting drycleaners (and other businesses) calling to say that they will report your business […]
Everybody wants to have a squeaky clean reputation, and nobody likes a bad review out there for the world to see. As much as we all would dearly love a perfect online reputation without one bad review, yes, you CAN have too much of a good thing. Now, you might think that perhaps I have […]
