A few years ago (during the dark days of Covid) I was invited to join a mastermind group of fellow dry cleaners which included some of the top dry cleaners in the country – and even one from across the pond. Among these participants were some of the heavy hitters in our industry. How I […]
Let’s face it. We live in a dynamic time and because of that, running a successful business keeps getting more complicated. Technology, consumer spending patterns, work environments and changes in the labor market have all made operating any business more complicated than it used to be. And running a dry cleaner has become more complex […]
Jay Baer is a renowned author, speaker and digital marketing expert known for his contributions to customer experience and content marketing. With a career spanning over two decades, Baer has established himself as a thought leader in the ever-evolving landscape of digital marketing and customer engagement. Baer founded Convince & Convert, a consulting firm specializing […]
