We live in a world that pampers us and we go to businesses hoping for pampering. Some provide it and some don’t. Some businesses look straight through the customer and that is if they are even trying to make eye contact. Those same people, amazingly enough, expect the pampering from who they trade with. It […]
Everyone I speak with indicates that finding good employees is a challenge. It is a continuing struggle that no one seems to have an answer for. While social media is a win for some business owners, others resort to posting a “help wanted” sign with great success. I found an article by Marcus Sheridan, “Eight […]
Mark Graban, Author and Creator of LeanBlog.org, found in his experience “Bad managers tell employees what to do, good managers explain why they need to do it, but great managers involve employees in decision making and improvement.” Think about this. It makes sense, but how many of us have fallen into the habit of just […]
