Honestly, there have probably been more articles, seminars, books and classes on customer service in our world as long as I can remember. Same goes for drycleaning and laundry service business as well. So, look out, here comes another one. I can’t take full credit for all of these quotes listed here but I am […]
Today I did my grocery shopping at Albertsons. As I approached my car with a loaded cart, a box boy (they probably don’t call them that any longer) was in the parking lot collecting carts. Normally, they would pretend to not see you but this one was actually waiting for me to reach my car. […]
We are in the best industry that really shines and stands out with customer service. Restaurants are a good measurement of food quality and it seems everyone eats out these days. However, unlike the drycleaning and laundry industry, customer service in the restaurant business relies on quality food rather than quality service. We have come […]
