I have a white cotton dress that was returned to the store. The customer claims WE put the stains on her dress. She wants us to fix it or pay her $ 120.00 to replace it. We used everything we had but couldn’t fix it. Please help. Signed, Lee Adams American Cleaners, Roswell, New Mexico […]
Tag: Kenney Slatten
A Little About Kenney Slatten
An interesting thing happened in 1988 with a couple of consultants of the industry, when consulting was a minuscule part of the drycleaning industry. After speaking to the Phoenix Drycleaners Association, I had walked over to the lounge so I could sit for a while and visit with some of the members. While sitting I […]
Terrible Virus Is Killing People… Is Hurting Our Industry Badly…
…Should We Keep Up With Poundage Sheets? Once upon a day way back when… few operators bothered with record keeping in a drycleaning or laundry plant. Back in the day of the big operators, there was little time for anything – let alone any bookkeeping. But bookkeeping habits are something one either enjoys or not. […]