8:00 – 9:00 AM
Thu, Apr 16
Thu, Apr 16
Room: B311
Type: * Textile Rental Services Assn. of America TRSA
From accidents and natural disasters to public health scares, the unexpected can damage the reputation of your business. Learn how to plan for and communicate effectively in today’s high-speed world, with practical tips to build an effective crisis response plan, communicate effectively with media and customers, and manage social media.
8:00 – 9:45 AM
Thu, Apr 16
Thu, Apr 16
Room: B308-309
Type: * Association for Linen Management ALM
Before hi-tech textiles such as antimicrobials, MJS spun poly sheeting and microfibers hit your inventory find out what you need to know about processing, validating performance and the environmental impact. Explore advantages and disadvantages of the new products and analyze their cost benefit.
8:30 – 9:45 AM
Thu, Apr 16
Thu, Apr 16
Room: B314
Type: * Drycleaning & Laundry Institute DLI
Great customer service has a huge positive impact on your bottom line. Learn how to spot weaknesses and reward excellence as a secret shopping CEO shares insights and data from our industry.
8:30 – 10:00 AM
Thu, Apr 16
Thu, Apr 16
Room: B302-305
Type: * Coin Laundry Association CLA
There is often more than one “right way” to remodel a self-service laundry. In this session, we’ll identify ways to design a store to maximize revenue per square foot. We’ll also share remodel success stories and discuss how they overcame potential design issues.
9:00 – 10:00 AM
Thu, Apr 16
Thu, Apr 16
Room: B311
Type: * Textile Rental Services Assn. of America TRSA
As Baird’s specialist on Facility and Industrial Services, Andy follows our industry, gauging its potential in light of economic trends and our key customer markets’ employment growth in. He surveys our independent operators to create benchmarks for public companies. His analysis of Baird, industry and government data including TRSA’s Industry …read more…
1:00 – 2:00 PM
Thu, Apr 16
Thu, Apr 16
Room: SPONSOR EDUCATION THEATER
Type: * Textile Rental Services Assn. of America TRSA
Independent, quantitative, third party certifications build customer confidence and offer your company a competitive advantage. Nearly 50 companies have earned TRSA’s Clean Green and more than 45 facilities have earned TRSA’s Hygienically Clean designations, making them the fastest growing, most recognized international certification programs for textile services operators. Learn how …read more…
2:30 – 3:30 PM
Thu, Apr 16
Thu, Apr 16
Room: SPONSOR EDUCATION THEATER
Type: * Coin Laundry Association CLA
Operations have changed dramatically for some laundries, and today, owners can monitor stores from the comfort of their living room, lock the front door remotely, and track revenue from a mobile device. In this session, store owners share ways that they use technology to streamline store operations and improve efficiencies.
and…. Don’t forget to join our live stream on facebook, twitter or Google +
