The phone rang, and the voice on the other end says to me: “I gotta get me some of this social media for my business.” “What platforms are you currently using, and who is creating content for you?” “Well, I’ve been using XxxxxXxxxx, but I’m not really happy with it. I’ve been looking at ZzzzzZzzzz […]
It is a constant theme for each of us to figure out how to juggle the responsibilities of our jobs vs. the demands and joys of our personal lives. With the arrival of the New Year, the Tuchman Advisory Group begins the process of setting goals for 2019 and evaluating how we fared in realizing […]
In a service business, there are few things more valuable (or more rare) than customer loyalty. This loyalty must be earned, every visit, every day. We know retaining customers is much less expensive than acquiring new ones. So, you need to examine what your do to promote customer loyalty and what you might do to […]
