Such an important issue is retention of customers. I must have seen fifty different ways plant owners have done this over my 40 years in this industry. With the advent of computers in recent years, it has become easier to track our customer’s habits. Unfortunately, not everyone utilizes this all so important data to see […]
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Time Flies…. 1985 To Date : Jack R. Ellison
In 1977 I entered the fabricare business, buying a two-year old package plant in Federal Way, Washington. It was the right time and place, a new building with parking lot, a drive-up window, on a main road in an upscale and growing country-club neighborhood. I joined the Washington Fabricare Association, got active with the Tacoma […]
Royaltone Has A New Home
For the past couple of decades Royaltone, manufacturer of detergents and spotters for the Dry Clean, Laundry and Leather Cleaning Industry has been located in a small building in an industrial area of Tulsa. After much preparation, study and number crunching is was decided that relocating to Shawnee, Oklahoma 85 miles southwest of Tulsa would […]