Poor customer service can haunt you for years to come, especially if you don’t stay laser focused and strategic. With the Halloween holiday coming up it’s perfect timing to share how poor customer service can leave you with the hairs standing up on the back of your neck. Customer Haunting: Poor customer service can leave […]
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The Dog Days of Summer: Keeping up Moral in the Summer Heat
The summer months are upon us and with that comes the very hot temperatures inside a dry cleaning plant. As most of us know, it can be very difficult to keep up the morale in the plant when the summer months kick in. It is my hope that by the end of this article you […]
20 Takeaways from SDA Cleaners Showcase
Am I the only one who goes to a show, all excited about the contacts I’m about to make, jazzed to learn new things, excited for 20 future takeaways and then within weeks of getting home real life sets in and those takeaways get lost in the shuffle? With a little help from my friends, […]