Noted industry consultant Jane Zellers, of JCZ Training and Consulting, and stain removal expert Bob Edwards, of A.L. Wilson Company, will present a six-hour basic and advanced stain removal clinic on Saturday, September 16th in Doylestown, Pennsylvania.
The program is designed to instruct all plant employees. It will begin with basic knowledge for customer service representatives that will help them explain procedures to customers. It will move on to the spotting board for more detailed hands-on techniques for stain removal personnel.
Topics will include how to recognize stains, safe methods for treatment, basic proper procedures, advanced techniques and using bleaches.
Under the auspices of the Pennsylvania and Delaware Cleaners Association, the clinic will take place from 8:00 a.m. through 2:00 p.m. at FM Supply, 400 Line Road, Kennett Square, Pennsylvania.
The per plant cost is $100 for members and $150 for non-members, who register before September 8th. After that, the cost goes up to $125 for members and $175 for non-members. Lunch will be provided plus there will be sample gifts and certificates for all attendees.
For more information or to register, visit PDCA’s website at www.pdclean.org, contact the office at (800) 822-7352