For its commitment to green practices and more efficient operations, Lapels Dry Cleaning has earned its signature line as “The future of dry cleaning.” However, with its latest series of technology and operational improvements, Lapels Dry Cleaning has demonstrated the future is now.
“I grew up in the restaurant and hospitality business where you have to continually improve workflow and efficiency in order to stay ahead of increasing costs. I brought that same mentality to the dry cleaning industry,” said Kevin Dubois, CEO of Lapels Dry Cleaning and co-author of Entrepreneurial Insanity in the Dry Cleaning Business. “For decades this industry saw little to no change in technology – and now what is happening is so exciting.”
Made exclusively for Lapels Dry Cleaning franchise owners, the new dry cleaning machine combines the world’s only non-hazardous cleaning solution with the most efficient run time in the industry. Unlike most other dry cleaning processes, the new machine heats the solvent, which reduces dry times. The new dry cleaning machine also features an onboard computer to provide maximum efficiency in programming and operation.
“The combination of new equipment, improved programming through trial and error and heating the dry cleaning solvent has resulted in a 53-minute dry time, a reduction in more than 20 percent from where we were,” said Dubois. “That improvement translates into a faster turnaround time, which improves the customer experience and increases retention.”
Adds Dubois, “The beauty of these improvements is how much it benefits our franchise owners as well. With a more efficient dry time, they can clean more clothes, making them more profitable.”
In addition to operational improvements, Lapels has introduced technology to improve the customer experience as well. In 2014, Lapels made a smart phone app available to its customers. The app enables customers to schedule deliveries and pickups, notify the store that they are on their way in and view their receipts as well as a number of other functions.
“A huge part of being greener is to use less energy—electricity, gas for your vehicle,” added Dubois. “The technology improvements we have made make it faster for clothes to be cleaned and make it more efficient for customers to receive their clothes. And that’s a scenario where we all win.”
For complete information on Lapels Dry Cleaning, please visit www.mylapels.com.
Lapels Dry Cleaning – Environmentally Friendly Cleaners
Each Lapels Dry Cleaning store offers a full slate of services, including: same-day dry cleaning; shirt service; tailoring; shoe repair; wedding gown preservation; suede and leather processing; box storage and fur storage. Lapels Dry Cleaning has stores in Arizona (Gilbert, Chandler, Scottsdale), California (Poway), Colorado (Littleton), Connecticut (Cromwell), Florida (Fleming Island, Orange Park) Louisiana (Monroe, West Monroe, Delhi, Rayville, Winnsboro), Massachusetts (Abington, Allston, Bedford, Boston, Brighton, Cambridge, Cohasset, Dedham, Easton, Framingham, Franklin, Hanover, Hingham, Marshfield, Natick, Needham, Newtonville, Norton, Quincy, Walpole, Westford, Westwood and Wilmington), Mississippi (New Albany), Missouri (Wildwood), New Jersey (Brick, Freehold), Ohio (Liberty Township), Oklahoma (Oklahoma City), Pennsylvania (Bloomsburg), Rhode Island (Lincoln); South Carolina (Myrtle Beach, Pawleys Island, Surfside Beach), Texas (Austin, Bee Cave, Brownsville, Cedar Park). Additional locations are coming soon to Jacksonville, Fleming Island, Tampa and Orange Park, FL, Boston Seaport, Martha’s Vineyard and Waltham, MA, Scottsdale and Yuma, AZ, Oxford and Tupelo, MS.
Lapels Dry Cleaning has been ranked in Entrepreneur’s 26th Annual “Franchise 500” as well as Entrepreneur’s “Top 50 New Franchises,” identifying Lapels Dry Cleaning as one of today’s top franchise opportunities. Entrepreneur’s “Franchise 500” is the best and most comprehensive rating of franchises in the world and is based on objective, quantifiable measures of a franchise operation.
