Keynote Speaker
Doug Ewert
President and CEO of the Men’s Wearhouse
Topic: Fashion Trends and the Outlook of the Clothing Industry
Saturday, April 26th – 8:30 a.m.
Full Speaker Schedule
April 26th, 2014
8:15 a.m.Mary Scalco, Executive Director, Drycleaners & Laundry Institute: “DLI Updates and National Industry Developments”
8:30 a.m.Keynote: Doug Ewert, President and CEO of the Men’s Warehouse: “Fashion Trends and the Outlook of the Clothing Industry”
10:30 a.m.Brian Wallace, Executive Director of the National Coin Laundry Association: “National Trends and Opportunities”
10:30 a.m.Trudy Adams, Vice President of Sales, Cleaner’s Supply: “Proven Customer Service Practices”
April 27th, 2014
8:00 a.m.James Peuster, The Route Pro: “Competing and Winning in the Delivery Marketplace”
8:00 a.m.David Heath, Vice President, Texas Coin Laundry Association: “Marketing on a Budget”
9:15 a.m.Chad Barton, Social Media Consultant: “How to Become the ‘Most Liked’ Cleaners in Your Market”
10:30 AMCarolyn Nankervis, President, MarketWise Consulting Group, Inc: “Five Customer Service Trends for 2014”
