Every year we look forward with anticipation to the holidays. The excitement is building, and our thoughts now turn to what we must do to celebrate our employees and our customers during the holiday season. You are not alone if you are planning a holiday celebration for your business. A recent survey by outplacement firm […]
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First Impressions Tell The Story
By the time this article reaches print for October, things will start cooling off and we will (should) return to warmer and hopefully better attire at the counter. It has always slayed me how anyone who owns a drycleaning and laundry plant could expect a customer to be proud of the fact that they spend […]
Quotes Of A Lifetime
I often enjoy quoting some of our industry’s past giants. These industry greats are largely gone from us but fondly remembered. Icon’s like Stan Caplin of Baltimore, Maryland; Ray Collucci of Mamaroneck, New York and Stan Golomb of Willowbrook, Illinois. DLI instructors, mentors and fans will all remember gentile Ken Faig of Maryland and others […]



