These days there are multiple ways of interacting with our customers and your website is a critical central tool interacting with multiple platforms and social media. But your website is also a huge target for script kiddies, hackers, fraudsters and scammers. Given how complex many web site builds have become, the ever-advancing software powering web […]
Category: Dry Cleaners.
How I Got Here: Rob Parker
Current Position: Rob Parker, 25, is a district manager at Dependable Cleaners. The Company: Dependable Cleaners celebrates its 80th anniversary this year. It is headquartered in Quincy, Massachusetts and has 175 employees. The business has thirteen locations, two full-service laundromats, Style by Dependable couture cleaning, plus free pick up and delivery to over fifty towns […]
Navigating Turbulence: How Employee and Company Culture Shape Customer Experience
The connection between employee well-being, company culture and customer experience has never been more crucial. While you might have streamlined department handoffs and optimized team communication, an underlying challenge is affecting your workforce and directly impacting the quality of service and experience you deliver. It is a fact that better employee and company culture leads […]