Dear readers, I cannot think of a more pleasing event than to have you write me to express your continued support and joy from reading my column. This is my 24th year of writing monthly articles for my friends at the Cleaner & Launderer, Randy and Albane Wente. True pioneers of the industry publications, and […]
Sixteen attendees visited Richmond, Virginia, for a three-day course in route operations and systems at Puritan Cleaners. DLI along with James Peuster of The Route Pros lead the course, including a plant tour and witnessing route meetings and structure. “Puritan Cleaners, especially Norman Way and Montell White were gracious hosts and their facility was a […]
Fortunately for our industry most owners are operators. They are there most every day and keep an eagle eye on their business. They did not train Junior to run it after a couple of months. They continue to come in and oversee their creation. Sadly, a good number of owners don’t practice being at the […]
