Starchup and ZIPS Cleaners announced partnership today that ZIPS will be utilizing Starchup’s software platform and API tools to launch a new mobile app for customers using Home Delivery, Locker Drop-off and Pickup and EZ® DropSM at ZIPS stores.
ZIPS will integrate Starchup’s industry-leading locker and home delivery tools into its current store software, giving ZIPS the ability to offer a mobile ordering app, advanced text messaging functionality and franchise-focused management tools to improve the garment care experience for consumers and franchisees.
ZIPS is a leader in the garment care industry. With nearly 70 open locations throughout the country, the company provides in-by-9-out-by-5 dry cleaning services for one low price regardless of the garment, as well as Wash N Fold laundry, pressed laundry, alterations and cleaning of comforters and other household items. ZIPS offers franchisees a scalable and dependable technology-focused model for growth. Conveniences such as home pickup and delivery and secure locker systems enable ZIPS to meet consumers where they are – in-store, in the lobbies of apartment and office buildings, at their front door and at a host of additional convenient locations. Now with the addition of its new mobile app, ZIPS also can connect with customers on their mobile devices, giving them convenience and control over the process of getting their items to and back from their favorite ZIPS location.
“Our partnership with Starchup allows us to provide more service options, and we are excited to launch our new services on their platform,” said Bob Barry, President/CEO of ZIPS. “Of the available technology options, Starchup’s partnership will give us the best position to provide the quality of software and service that our franchisees need to succeed. Our partnership will enable franchisees to meet customers where they are, achieving higher satisfaction and retention.”
“Starchup’s mission is to help dry cleaners and laundromats provide a better customer experience through technology,” said Nick Chapleau, Starchup CEO. “Tools like advanced SMS, web and mobile apps and smart routing technology help operators increase customer acquisition and satisfaction and improve the operational efficiency of home and locker-based delivery. Our work with the ZIPS team has revealed how passionate they are about equipping their franchisees for success and we are excited to support them in that mission.”
About SUD Systems / Starchup
Founded in 2014, Starchup’s mission is to provide a better technology option for dry cleaners and laundromats. Sensing industrywide demand for a next-generation point-of-sale, Starchup built a system with everything that a dry cleaner and laundromat needs to run and grow its business. Starchup’s industry-leading POS, delivery and locker software continue to grow and push innovation in the garment care industry.
In early 2021, Starchup formed SUD Systems with Drop Locker, the leader in locker-based delivery and equipment in the laundry and dry cleaning industry, to combine and continue each company’s vision of supporting operators with leading technology solutions. For more information, visit starchup.com.
About ZIPS Cleaners
ZIPS Cleaners® provides consumer and commercial garment care centered around low-cost, in-by-9-out-by-5 dry cleaning as well as Wash N Fold laundry, pressed laundry, alterations and cleaning of household items. ZIPS was launched in the early 2000s when eight of the Baltimore-Washington Metro Area’s premier dry cleaners banded together as a unified brand offering same-day service at a single low price. These founders combined more than 200 years of dry cleaning experience and business expertise, allowing them to create a streamlined process designed for easy replication by owner-operators whether they are experienced independent dry cleaners or newcomers to the business. Today, there are nearly 70 ZIPS locations throughout the United States, with more than 100 slated to open in the next several years. Franchise opportunities are available in select markets throughout the United States. For more information, visit 321zips.com or contact Director of Business Development Abhi Parikh at aparikh@321zips.com or (717) 495-7995.
