Miura Launches Miura Care: Redefines Boiler Protection With Availability Guarantee

Miura Care™: Elevating Boiler Maintenance Excellence with Industry-Exclusive Boiler Availability Guarantee, in partnership with HSB 

Miura, a global leader in steam system solutions, is proud to announce the launch of the revolutionary Miura Care™ Program, a comprehensive preventative boiler maintenance program, in partnership with Hartford Steam Boiler (HSB). With over 30 years of unwavering commitment to boiler system maintenance, Miura and its representatives are aligning efforts to provide Complete Steam Solutions that prioritize safety, reliability, efficiency and environmental sustainability.

Miura Care™ is meticulously crafted to offer a comprehensive and effortless maintenance experience, ensuring ultimate protection for your boiler system and providing unparalleled peace of mind. Recognizing that proper maintenance is key to maximizing the lifespan and performance of boiler systems, Miura and its partnering representatives are proud to introduce an industry-leading program and Internet of Things (IoT) technology for preventive and predictive maintenance.

HSB plays a pivotal role in the Miura Care™ program, serving as an integral component that enhances the overall robustness and reliability of Miura Care’s comprehensive boiler maintenance initiative. Customers not only benefit from top-tier maintenance services, but also enjoy the added layer of security provided by an industry-exclusive Boiler Availability Guarantee, reinforcing our commitment to uninterrupted system availability.

“Miura’s commitment to quality performance and maintenance of its state-of-the-art boilers is a natural fit for HSB”, says John B. Riggs, CTO & SVP Applied Technology Solutions for HSB.  “HSB’s roots are in engineering and boiler safety, so this collaboration brings the best of the industry together, to deliver a comprehensive solution.”

Miura Care™ stands out as the industry’s premier preventative boiler maintenance package, offering a comprehensive care agreement that guarantees top-tier maintenance for your boiler system. This exclusive program is tailored to address essential maintenance concerns, boasting the following standard features:

Industry-Exclusive Pressure Vessel and Economizer Guarantee

Miura’s pressure vessel and economizer guarantees provide customers with insurance on the most critical parts of their steam boiler. When combined with BOILERMATE® chemical protection and Miura Connect, Miura Care guarantees the boiler pressure vessel and economizer in the event of failure.

Parts Guarantee

Designed to enhance the overall reliability, performance and longevity of the boiler, providing peace of mind and financial protection for customers in the event of parts-related issues.

Boiler Availability Guarantee (Based on N+1 Redundancy)

In partnership with HSB, Miura Care customers can trust in the assurance of a seamless restoration process, minimizing downtime and reinforcing the program’s commitment to unparalleled boiler system reliability.


BOILERMATE® silica-based water treatment minimizes unexpected expenses by protecting against corrosion, ensuring the prolonged health of Miura boiler tubes.

Water Quality Testing

Scheduled boiler system water testing and monitoring provides customers with valuable insights into water quality parameters that are used by Miura factory- trained technicians to optimize performance and prevent potential boiler issues.

24/7/365 Monitoring with Miura Connect

Stay informed with real-time insights into system status and health, enabling prompt responses to potential issues and empowering customers with enhanced visibility over their steam operations.

Regular Boiler Inspections

Comprehensive inspections conducted twice per year by a factory-trained technician offer a proactive approach to identify and address potential issues. (Ancillary equipment inspections also available).

Continuous Boiler ROM Optimization

Ongoing Read-Only Memory (ROM) optimization guarantees that customers benefit from the latest advancements in boiler technology, enhancing performance, efficiency and overall system reliability.

Chemical & Consumables Discount

Ensure significant cost savings with a system level discount on chemicals and consumables used in the constant protection of your pressure vessel not covered in the Parts Guarantee (including BOILERMATE®).

About Miura

Founded in 1927, Miura has become the largest industrial boiler manufacturer in the world. Efficiency, reliability and safety are at the forefront of our design philosophy and manufacturing principles. The result is complete steam solutions and life-cycle partnerships that redefine industry standards. 

Miura America Co., Ltd., a division of The Miura Group, operates a state-of-the-art manufacturing facility in Rockmart, Georgia. At the core of both the company’s boiler design and production plant are unwavering commitments to quality and safety. Immense pride is taken in delivering an exceptionally safe and reliable product, serving as a trusted partner across diverse industries.

For more information on Miura boilers, call in the USA at (888) 309-5574. In Canada, call (800) 666-2182. Visit Miura online at their intuitive website: https://www.miuraboiler.com/

About HSB

Miura Care is not just a program; it’s a commitment to excellence in comprehensive boiler system maintenance. Together, Miura and HSB are setting a new standard in boiler maintenance customer satisfaction, offering a seamless and dependable solution that empowers customers to thrive in their operations.

Leave a Reply