The Drycleaning & Laundry Institute (DLI) is proud to announce the induction of three outstanding industry professionals into its Hall of Fame. This prestigious honor recognizes individuals who have made significant contributions to the drycleaning and laundry industry. Jim Douglas, representing GreenEarth Cleaning, played a pivotal role in advancing environmentally-friendly cleaning technologies. As a co-founder […]
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Drycleaning & Laundry Institute Offers Second Customer Service Excellence Course After First Quickly Sells Out
DLI & Regional Affiliates Host 13 In-Person and Virtual Events This Month The Drycleaning & Laundry Institute immediately offered a second installment of its all-new Customer Service Excellence Virtual Course after the initial course sold out in 13 days. Coincidentally, it is just one of a combined 13 in-person and virtual events DLI and its […]
Finding A New Dry Cleaner
Moving to a new area can be exciting, but it can also be challenging to adjust to a new environment. One of the tasks that often gets overlooked during the moving process is finding a new dry cleaner. But not for my friend Stuart, a meticulous dresser, persnickety about his entire wardrobe, and particular about […]