Reviews and Trust

Do you find online reviews of a business as amazing and frustrating as I do? It’s amazing that you can work your butt off for decades busting your hump bending over backwards serving customers every whim, and then one customer will go online and write a terrible review about you that just guts you. It’s […]

DLI and NCA Co-Hosting 2023 Five-Star Brainstorming Conference

The Drycleaning & Laundry Institute and National Cleaners Association are heading to Punta Cana in the Dominican Republic for the DLI-NCA 2023 Brainstorming Five-Star Conference, January 12th – 15th. The event will take place at the all-inclusive Secrets Royal Beach. Presentation topics are chosen to help drycleaning business owners identify opportunities based on pain points […]