Here is a scenario perhaps you’ve found yourself in. You are sitting at home after a long day in the plant. You are relaxing with your feet up, surfing the internet, and you decide to Google your dry cleaning company, and there it is! A really, really, REALLY bad review one of your customers posted […]
Do you find online reviews of a business as amazing and frustrating as I do? It’s amazing that you can work your butt off for decades busting your hump bending over backwards serving customers every whim, and then one customer will go online and write a terrible review about you that just guts you. It’s […]
The Drycleaning & Laundry Institute and National Cleaners Association are heading to Punta Cana in the Dominican Republic for the DLI-NCA 2023 Brainstorming Five-Star Conference, January 12th – 15th. The event will take place at the all-inclusive Secrets Royal Beach. Presentation topics are chosen to help drycleaning business owners identify opportunities based on pain points […]
