DLI plans educational sessions for every Clean Show and this year The Institute’s lineup includes several ways drycleaners can improve their livelihoods. From new perspectives, technologies and diversifications, DLI’s Clean Show education sessions will help you make better-informed business decisions. Join us for these sessions and get the most out of your trip to the […]
Shirt laundry is an important aspect of drycleaning. The Drycleaning & Laundry Institute recently updated its Laundry Performance Evaluation (LPE) diagnostic tool to help member drycleaners improve their shirt cleaning quality. The evaluation measures a wash formula’s ability to maintain whiteness, minimize fiber damage and remove soils. It also measures the effectiveness of bleaches in […]
DLI’s In-Store Mystery Shopping partner now conducts Telephone Call Secret Shopping evaluations for DLI members. DLI’s partner records conversations with the shops in all states where it is legal to do so without asking for consent. DLI’s customer service evaluation service will provide the following for members making use of the service: • A logon […]
