DLI Offers In-Store and Telephone Mystery Shopping Programs

DLI’s In-Store Mystery Shopping partner now conducts Telephone Call Secret Shopping evaluations for DLI members. DLI’s partner records conversations with the shops in all states where it is legal to do so without asking for consent. DLI’s customer service evaluation service will provide the following for members making use of the service: • A logon […]

How We Got Here: Henry W D Parker and Janice Parker

Current Position: The husband and wife team of Henry and Janice Parker are the founders, co-owners and equal partners of Safety & Environmental Compliance Consultants, Inc. (S&ECC, Inc.), headquartered in Riverside, California since 1992. The Company: S&ECC is a consulting and training business that assists dry cleaners and launderers in achieving a level of compliance […]