It’s a valid question, and one you should be able to answer in one sentence of 25 words or less. Sounds simple, but it’s actually difficult, terrifying, and some even think it’s limiting. But that’s entirely the point, you can’t be all things to all people or else you end up not satisfying anyone. Most […]
Effective communication and transparency are the cornerstone traits of successful leadership. They are the guiding lights illuminating the path to creating a solid, united team capable of consistently delivering outstanding customer experiences. Let’s look at the significance of these two essential traits and how they contribute to fostering a culture of trust, loyalty and collaboration […]
Current Position: Retired. June 30, 2023, was Carol Greenholt’s last day as a dry cleaner. Formerly: Greenholt, along with her husband Gary, were the owners/operators of The Palms Drycleaners and Launderers in Hanover, Pennsylvania. When Carol and Gary married in 1991, she was encouraged to get involved in the family business his parents owned. At […]
