Navigating Turbulence: How Employee and Company Culture Shape Customer Experience

The connection between employee well-being, company culture and customer experience has never been more crucial. While you might have streamlined department handoffs and optimized team communication, an underlying challenge is affecting your workforce and directly impacting the quality of service and experience you deliver. It is a fact that better employee and company culture leads […]

Potential PFAS Designation to Alter Environmental Due Diligence Landscape

A change is coming to the environmental due diligence world, which is anticipated to play a factor in how recognized environmental conditions (RECs) (i.e., known or potential environmental concerns) are identified in future Phase I Environmental Site Assessments (ESAs). The change is the potential designation of at least two per- and polyfluoroalkyl substances (PFAS) as […]