October 20th – 22nd Where Did All the Prom Dresses Go? And Other Things You Need to Know to Survive! The world is changing and the world of dry cleaning is no exception. Fast fashion and on-line fashion rental services like Rent the Runway are siphoning off the big-ticket items, like prom dresses, that were […]
DLI’s In-Store Mystery Shopping partner now conducts Telephone Call Secret Shopping evaluations for DLI members. DLI’s partner records conversations with the shops in all states where it is legal to do so without asking for consent. DLI’s customer service evaluation service will provide the following for members making use of the service: • A logon […]
Primus laundry equipment recently launched a highly effective and environmentally friendly alternative to conventional dry clean processes – Softwash®. Softwash delivers a total cleaning solution that is easier to work with than perc and achieves far superior results on a wider range of stains and fabrics, even surpassing other wet clean options. This makes Softwash […]
