We are always hearing about bullying of children and young people in school and on social media. I was very surprised to find that workplace bullying is a growing problem in businesses today. According to the Workplace Bullying Institute, up to a third of workers may be the victims of workplace bullying. The New York […]
Author: Jackie Smith
Jackie Smith has been in the dry-cleaning industry for over 40 years. Her experience spans from owning a drycleaning business to working for Henderson Insurance Agency who specializes in the fabricare industry. She currently serves on the CCA Board as well as the board for So Cal Cleaners Association. She can be reached at jmshb@socal.rr.com.
Don’t Forget The Telephone
We spend a lot of time talking about quality and cleanliness. We are always looking for new technology and a better faster computer. Social media- Face book and e-mails, texting. Upscale modern counters, delivery vans that knock your socks off. I find, however, that most of us ignore one of the most important tools in […]
Hiring A Great Employee
In today’s economy, it is even more critical than ever to hire the best people. A recent Forbes article by David K. Williams “Entrepreneurs can’t afford to lose time, money and results from a bad hiring choice,” pegs the cost of a single bad hire at anywhere from $25,000 – $50,000. Although this cost seems […]