Such an important issue is retention of customers. I must have seen fifty different ways plant owners have done this over my 40 years in this industry. With the advent of computers in recent years, it has become easier to track our customer’s habits. Unfortunately, not everyone utilizes this all so important data to see […]
Author: Justin Wente
What Is A Hazardous Communication Plan And Why Do I Need One? By: Adam J. Herrmann in Collaboration with Steve Henshaw
Do you have a Hazardous Communication Program (HazCom Program) in place? If you are a dry cleaning facility and use tetrachloroethylene (PERC) and/or other chemicals for dry cleaning or spotting, then you should have a current and updated HazCom Program in place. In 1983, the Occupational Safety and Health Administration (OSHA) released the Hazardous Communication […]
How To Motivate Your Employees Without Breaking The Bank, By: Jackie Smith
Recently, the So Cal Cleaners Association sponsored a seminar, “Developing Your Communication Skills.” It was designed for owners and their employees. The attendance was great; one business owner brought six of his employees! The most amazing part was the evaluation forms that were completed at the end of the seminar. All of the employees that […]