Why do our counter clerks (some, not all) try and act like the “in crowd” in their dress when our customers come in the door? Thank goodness most do not do this but I have to tell you I am seeing this behavior more and more in our stores, and other industries as well. Naturally, […]
Author: Kenney Slatten
Kenney Slatten Training Company is a Dry Cleaning and Laundry Consulting Firm Specializing in Environmental Training and Certification. Kenney Slatten Training Company, or KSTC, is based in Texas with offices in Arizona and California. Kenney Slatten is a certified instructor/trainer for the Drycleaning & Laundry Institute (DLI), is actively involved in the San Diego Drycleaners Association, the California Cleaners Association, is an Allied Trade board member of DLI, the Executive Director of Western States Drycleaners & Launderers Association, a member of the International Drycleaners Congress, and a columnist for American Drycleaner and Western Cleaner and Launderer magazines. The Kenney Slatten Training Company provides the only complete environmental training and inspection process. Started in 1987, Kenny became the first instructor for California E.P.A, OSHA, and state regulations. Kenney publishes a 36 point plant requirement every year in trade publications which is his guide for plant training and certification. We are the only company that provides dry cleaning and laundry specific environmental training.
Kenney Slatten is a third generation drycleaner/laundryman from Houston, Texas. His company, KSTC, can teach you the skills you need to have a successful plant. His wagon is found all over the country parked under a tree just waiting for the next call to come to your plant. He can be reached at (800) 429-3990; e-mail: kslatten@aol.com or go to: www. kstraining.com.
Hats Are Coming Back, And How You Can Clean Them
You may remember I wrote an article on hats about 16 months ago. My passion for hats has not subsided. One of the few good things about “progress” is that I know history repeats itself. That means what others have discarded as old and fuddy-duddy will make its mark again, someday. Newer is not always […]
Education Always Rules – Not Complacency
A lot of drycleaners and laundrymen/women are not taking advantage of education in our industry. As I see reported classes across the country I am somewhat surprised by the numbers becoming so few. It distresses me because there is so much education available. To start with, companies like A.L. Wilson Chemical Company does free seminars […]