I’m all for being efficient. Efficiency saves production labor, production costs, makes for quicker workdays, and so on and so on. This is true for any industry that has a labor factor. The very definition of efficiency by the dictionary and related sources is to describe and prescribe the extent to which time, effort or […]
Category: Dry Cleaning
The Six Steps Of Handling A Complaint: With Milt Chortkoff and Robert Shapiro
It’s been a fabulous day at work. All the orders were ready on time and the seemingly endless numbers of transactions have gone by without a hitch. Ms. Bialek complimented us on how nice her white dress looks and was very impressed that we were able to get the nasty red wine stain out. You […]
The 12th Annual Coats For Kids Event By: Jackie Smith
Southern California Cleaners Association (So Cal Cleaners) is about to embark on its annual Coats For Kids drive. Board member, Ray Rangwala, has spearheaded this event since its inception. “What a great way to give back to the community and generate positive publicity for the dry cleaning industry,” Ray explains. This also coincides with the […]