Methods for Management’s Production Focus Group (PFG) was hosted by Glyndon Lord Baltimore Cleaners in Glyndon, Maryland on February 26th – 27th, 2015. Owners Stu Crane, John Garman, Mike Garman and Brad Tingle and Plant Manager Kathleen Razmus welcomed the group, which consisted of owners and their management. The MfM Members toured their plant to […]
Most of us take pride in the fact that we give the best service or we remove more spots than our competition. But how many of us take the time to really look for hazards around our workplace? Hazards are everywhere, but when you look at them every day, they become commonplace and unnoticeable. Many […]
While shopping at the various retailers recently, I have noticed that some of their customer service is just not the same. At Sports Chalet, I paid for my items. The cashier handled the transaction, put my items in a bag and then dropped the bag on the counter. No thank you, no smile, nothing. At […]
