As stated by Trudy Adams of Cleaners Supply. Trudy gave an outstanding seminar on Sunday, July 15th at the California Cleaners Association (CCA) Fabricare show. The seminar was just one of the many exceptional educational opportunities available but her presentation really hit home! Many cleaners sent their staff and one could see the staff absorbing […]
Category: Motivation
Use three step letters to sell your dry cleaning delivery service By: Greg Colosi
Most business owners, dry cleaners included, only send out one mailing. Don’t stop at one. Send out a minimum of three. When you’re trying to woo prospects to become a delivery customer, and you’re doing it through direct mail, why stop at one mailing? If the first mailing pulled some in, why not do a […]
Customer Service: By: Everett Childers
In Juneau, Alaska, at the Red Dog Saloon, there is a sign that brought a chuckle to most everybody who read it. The sign said, “If our food, drinks and service are not up to your standards, please lower your standards.” It would be funny if it weren’t so tragically close to the attitude that […]