Working together in peace and harmony without prejudice is key to having a smooth running and legal plant today. Long gone are the days of “fetch me a cup o’ coffee sweetie” or anything similar. Unfortunately, even a passing harmless remark such as “you sure look pretty today” can send a well-intentioned employee runnin’ for […]
Category: News
The Dog Days Of Summer
Aren’t you glad they are gone for another six months? Business is slow and the heat is suffocating. The longer I am on earth the more amazed I am that the majority of plants I visit still have hot, miserable plants in the summer. There simply isn’t enough airflow. Where there is airflow, it is […]
The Six Steps Of Handling A Complaint: With Milt Chortkoff and Robert Shapiro
It’s been a fabulous day at work. All the orders were ready on time and the seemingly endless numbers of transactions have gone by without a hitch. Ms. Bialek complimented us on how nice her white dress looks and was very impressed that we were able to get the nasty red wine stain out. You […]