Southern California Cleaners Association (So Cal Cleaners) is about to embark on its annual Coats For Kids drive. Board member, Ray Rangwala, has spearheaded this event since its inception. “What a great way to give back to the community and generate positive publicity for the dry cleaning industry,” Ray explains. This also coincides with the […]
Category: News
Hopefully, We Are Getting Close To The End Of The Downturn By: Everett Childers
Has anybody noticed a slight slowdown in business in the past few months? Well, you are not alone, but the economy will rebound, the housing market will pick-up, the unemployed will begin going back to work and the world will look right again. Nobody knows how long business will suffer from the recent events. Some […]
The Fine Art Of Customer Retention By: Allan J. Katz
The dry cleaning customer landscape is changing. Usage today is more determined by a customer’s occupation than his grooming preferences. The profile of the ideal dry cleaning consumer may be drifting away from your store’s center of influence and slowly leaving your market. Do you move, start a pick-up service or meet the customer’s needs […]