McKinsey & Company Healthcare systems states “almost 41 percent of Americans struggle with mental-health issues stemming from the COVID-19 pandemic, but many companies remain ill equipped to address the problem.” Things are settling in but it is up to you to lead the way with positive leadership. Leaders need to actively encourage positivity because it […]
Tag: Attitude
Acting Toney On The Counter Won’t Cut It
Why do our counter clerks (some, not all) try and act like the “in crowd” in their dress when our customers come in the door? Thank goodness most do not do this but I have to tell you I am seeing this behavior more and more in our stores, and other industries as well. Naturally, […]