Milt Chortkoff was just nine months old when the stock market crashed in 1929 and times were tough for this son of an immigrant tailor growing up in Brooklyn. Milt suffered from asthma as a child and eventually his parents followed a doctor’s recommendation to move to the West Coast in 1946. His father bought […]
Tag: Milt
The Six Steps Of Handling A Complaint: With Milt Chortkoff and Robert Shapiro
It’s been a fabulous day at work. All the orders were ready on time and the seemingly endless numbers of transactions have gone by without a hitch. Ms. Bialek complimented us on how nice her white dress looks and was very impressed that we were able to get the nasty red wine stain out. You […]
Out Of The Box By: Milt Chortkoff and Robert Shapiro
Hi everyone! My name is Milt Chortkoff and I am the owner of Milt and Edie’s drycleaners in Burbank, California. Along with my general manager, Robert Shapiro, we will be writing a column for the Cleaner & Launderer magazine. We will be sharing our collective wisdom that we’ve developed from years of being in an […]