The Drycleaning & Laundry Institute’s Board of Directors gathered in Las Vegas October 1 after nearly two years of virtual meetings. The Board inaugurated Bobby Patel as DLI 2021-2022 President, though his term began in July. DLI’s volunteer Board represents all regions of the United States. Board Members must own or operate an active cleaning […]
Month: October 2021
DLI Certification Testing Starts Soon
Certified Professional Drycleaner, Certified Professional Wetcleaner and Certified Environmental Drycleaner Exams Start October 30th. The Drycleaning & Laundry Institute’s next certification testing period begins soon. Cleaners interested in attaining or renewing certification are invited to register at www.DLIonlinel.org/Certification. Every year it becomes more challenging to keep up-to-date and competitive. To improve expertise, build customer confidence […]
Time To Sharpen Your Customer Service Skills
You have weathered a lot in the last two years. Your sales are still down, and you can’t seem to find any employees. You are not alone! It is almost as though you are starting over again in the business. Now is the time to refresh your business. Some time back, a friend of mine […]