I’ve been doing some spring cleaning, going through boxes of stuff in my office that has been accumulating for years. Now, don’t get me wrong, there are some things I strongly advise you to keep, such as binders filled with examples of previous marketing campaigns you have done along with records of how each campaign […]
Pretty much every point-of-sale system tracks and records each customer’s Year To Date dollars spent with you in your dry cleaning shop, and some will go a little further and will include recording all the money a customer has spent with you over the years they have been doing business with you. Both metrics are […]
CAC or Customer Acquisition Cost Numbers, numbers, numbers. Numbers can be boring, dull, confusing, or illuminating, informative and exciting. Much depends on your interest in them, what they mean, but most importantly, how you find them, use them and compare them. Yeah, compare numbers. There are cost groups, or management groups, where people meet in […]
