By the time you read this, Doris Easley will have had her birthday on May 21, 2022! Doris turned 100. Doris is an icon in our industry. She is doing well but slowing down and maybe her memory is not what it used to be. If you would like to wish her a belated birthday, […]
Author: Jackie Smith
Jackie Smith has been in the dry-cleaning industry for over 40 years. Her experience spans from owning a drycleaning business to working for Henderson Insurance Agency who specializes in the fabricare industry. She currently serves on the CCA Board as well as the board for So Cal Cleaners Association. She can be reached at jmshb@socal.rr.com.
Communication Is Important In The Workplace
We all realize how important communication is in business. Our government, in my opinion, does a terrible job of communicating with us. This is only one example of inferior communication. How do you communicate with your employees? Do you have team meetings? Are you limited to saying hello in the morning and good bye at […]
Time To Sharpen Your Customer Service Skills
You have weathered a lot in the last two years. Your sales are still down, and you can’t seem to find any employees. You are not alone! It is almost as though you are starting over again in the business. Now is the time to refresh your business. Some time back, a friend of mine […]