Have you ever wondered how important words are? We have all heard the saying “sticks and stones may break my bones, but words will never hurt me.” This article isn’t exactly about that…The average adult speaks about 7,000 words a day. That’s at least 7,000 times each and every day that you leave your imprint […]
As I sit here in cold Buffalo, NY… with 18″ + of fresh snow covering the ground, and freezing temperatures of 14 degrees, I sign onto a zoom call. A call that is filled with willing-to-learn, business owners and team leaders. Participants have cleared their schedules to be on the call, they grab a drink […]
We’ve all been there… customer walks in to pick up an order. They get checked out and away they go. Systematically, simple. When they get home, they realize something’s missing. They call the store, they’re nice, there is a a genuine concern for the missing garment. Within moments and after a couple questions, you find […]
