Have you ever noticed how our industry gets bad images from others? No one really understands our type of work outside of a few owners. And the number is dwindling. Some of you may already have heard how plant numbers/stores are disappearing. Oh, give me the old days before government intrusion and the simple life. […]
Author: Kenney Slatten
Kenney Slatten Training Company is a Dry Cleaning and Laundry Consulting Firm Specializing in Environmental Training and Certification. Kenney Slatten Training Company, or KSTC, is based in Texas with offices in Arizona and California. Kenney Slatten is a certified instructor/trainer for the Drycleaning & Laundry Institute (DLI), is actively involved in the San Diego Drycleaners Association, the California Cleaners Association, is an Allied Trade board member of DLI, the Executive Director of Western States Drycleaners & Launderers Association, a member of the International Drycleaners Congress, and a columnist for American Drycleaner and Western Cleaner and Launderer magazines. The Kenney Slatten Training Company provides the only complete environmental training and inspection process. Started in 1987, Kenny became the first instructor for California E.P.A, OSHA, and state regulations. Kenney publishes a 36 point plant requirement every year in trade publications which is his guide for plant training and certification. We are the only company that provides dry cleaning and laundry specific environmental training.
Kenney Slatten is a third generation drycleaner/laundryman from Houston, Texas. His company, KSTC, can teach you the skills you need to have a successful plant. His wagon is found all over the country parked under a tree just waiting for the next call to come to your plant. He can be reached at (800) 429-3990; e-mail: kslatten@aol.com or go to: www. kstraining.com.
We Dictate How To Clean And Press But The Customer Dictates How To Be Treated
Honestly, there have probably been more articles, seminars, books and classes on customer service in our world as long as I can remember. Same goes for drycleaning and laundry service business as well. So, look out, here comes another one. I can’t take full credit for all of these quotes listed here but I am […]
Looking Back At What Really Has Worked And What Hasn’t
It was prior to 1990 that I began to read about various solvents being developed and would spread across the world in the 1990’s after the 1990 Clean Air Act revision, putting tighter restraints on solvent usage, mostly perc though petroleum would also continue to have restraints as it is going to do so today. […]