The usual spiel is that we tag, wash, iron and rack ’em. (The majority of operators in our great industry do not behave in the way I am about to describe). It is just that simple and mundane if you listen to some counter people around the globe. This is their mantra (so to speak) […]
In my 43 years as an adult industry veteran I learned a thing or two. In truth, I probably learned more as a teenager working in the plant until I discovered DLI through my local association in Houston, Texas. I am still on the prowl for more information. My quests, as well as my experiences […]
One of the main reasons I like to get new cleaning customers for drycleaners is that it allows you to show off your superior skills. As we all know, it is easier to maintain a happy customer than to lose one and try to get them back. The same goes for stains. It is really […]
