In the early 1980s, I went to work for Henderson Insurance Agency. They specialized, as they do now, in insuring dry cleaners. At that time, men dominated the dry cleaning industry. All meetings or seminars I attended, I found myself to be one of the few women there. That world changed for me when I […]
Category: Dry Cleaning
Is Procrastination Keeping You In Debt? By: Allan Katz
Without an ongoing marketing effort that creates a constant stream of qualified customers who buy over and over again, your business might be in jeopardy. Because they’re putting out fires, doing paperwork or running machinery, many dry cleaning owners put marketing on the back burner for several reasons. They claim they don’t have time to […]
Customer Service: By: Everett Childers
In Juneau, Alaska, at the Red Dog Saloon, there is a sign that brought a chuckle to most everybody who read it. The sign said, “If our food, drinks and service are not up to your standards, please lower your standards.” It would be funny if it weren’t so tragically close to the attitude that […]