A good day for customers would be a day in which they would be greeted with a smile or at least a grin. This is always a good start because so many people in our culture (and others) seem to wait for the signal on how they will be greeted to start out their day, […]
Honestly, there have probably been more articles, seminars, books and classes on customer service in our world as long as I can remember. Same goes for drycleaning and laundry service business as well. So, look out, here comes another one. I can’t take full credit for all of these quotes listed here but I am […]
Today I did my grocery shopping at Albertsons. As I approached my car with a loaded cart, a box boy (they probably don’t call them that any longer) was in the parking lot collecting carts. Normally, they would pretend to not see you but this one was actually waiting for me to reach my car. […]
