Yes, seriously, have you ever tried to be your own customer? Why? Because, it’s an enlightening experience. Recently, I’ve tried conducting business with various companies here in the city in which I live, and the experience has been, well, less than satisfactory. My experience was so bad that I thought that I had to try […]
Tag: Customers
The Ultimate Competitive Advantage
Nobody I know in business likes their competition, and drycleaners are some of the most competitive business people I know. Recently, I walked into a new local business taking the bold step to open shop on the tail end of a major international pandemic. In our local community, governments had shut some businesses for up […]
Welcome To 2022
Happy New Year! And I say that with both optimism and trepidation. Trepidation because if you look at the year, you could read it as Twenty Twenty too and we all know how 2020 sucked. But I’m also extremely optimistic, as I usually am. One of the nice things about a New Year is the […]