Paul Billoni, President of Colvin Cleaners in Buffalo, New York recounts the romance that sparked the beginning of Colvin Cleaners. “My Uncle Phil was a tailor and my Aunt Angeline was a silk finisher. They met while working at the same dry cleaning business, fell in love, got married and in 1931 opened their own […]
Recognizing company employees on a regular basis has innumerable benefits. Celebrating accomplishments and providing encouragement can boost morale, unify culture and increase retention. Employers can single out a particular employee or group for stellar performance revealed through mystery shopping results or customer satisfaction forms. How do you celebrate those employees who have been with your […]
The dictionary defines quality control as “the process of inspecting products to ensure that they meet the required quality standards.” Quality control is necessary in every business if you want your business to succeed and grow. My mother, many years ago, was a quality control inspector for Johnson & Johnson. Back then, they only made […]
